iMessage is one of the most frequently used apps on iPhone or iPad. It is very convenient to use this app to share information between various Apple devices. However, just like any other app, problems may crop up now and then. iMessage may stop working post an iOS update or iMessage may not receive or send messages.

You try to send a blue bubble message but for some reason, you find it is green. You are left wondering why there is a change in the color of the messages and is there something wrong? Well, certainly something is wrong and your iMessage is not working properly. But why is iMessage not working on iPhone or iPad and how do I fix this problem? These must be the questions now running in your mind and we shall share with you the answers right away.

Part 1. Why Is iMessages Not Working on My iPhone/iPad?


iMessage is kind of an answer to Blackberry's Messenger and it is quite different from the traditional multimedia messaging and text messaging as it uses data to share/send messages rather than the text message plans that your cellular service providers offer you. iMessage is an amazing feature as it allows Mac, iPad, iPhone, and iPod users to send messages without worrying about the 160-character limit associated with text messages or data limits that you have to consider when sending an MMS.

activate imessages iphone

If the message you have sent appears in a blue colored bubble then it was sent via iMessage. However, if it was sent in a green colored bubble then it was send using your normal cellular plan – MMS or SMS. If you have not been able to send an iMessage successfully, first find out if it is that you are not being able to send it only to one user or no one in your contact list at all. If it is just one user then the problem can be on their end and if it is everyone then there is some problem on your end.

So why is iMessage not working on my iPhone? Well, it could be due to various reasons including wrongly configured settings, poor internet connection, the carrier perhaps is not supporting the message you want to send, and so on. Now that we know some of the reasons behind iMessage not working on iPad or iPhone let us get to learn how you can fix the problem.

Part 2. How to Fix iMessages Not Working on My iPhone: 6 Solutions


In this part, we'll show you 6 effective ways and tips to resolve the iMessage not working on iPhone issue. Please check them one by one until your iMessages can work well again.

#1 Turn the iMessage off, then Reboot, and then turn it on again

Select Setting, then tap on Messages and then slide the button that you will find located right next to iMessage to turn it off on your iPad or iPhone. Now, keep holding the power button down until the "Slide to Power off" appears. Simply slide on this power off button to turn your iPad or iPhone off. Next, turn your gadget on and then select Settings followed by Messages and turn iMessage on again. This otherwise simple solution works most of the times.
restart imessage

#2 Check if you have a proper internet connection

Internet issues can be a reason behind iMessage not working iOS 12. Always remember that iMessage works only with a cellular data or Wi-Fi connection so you need to check if your gadget is indeed connected to the internet. You can tap on the Safari app and try visiting any website of your choice. If Safari says there is no internet connection or no website is loading then you do not have any internet connection and your iMessage will start working as soon as you get connected to the internet.

#3Check if iMessage is properly set up

Select Settings on your gadget and then tap on Messages. Next, tap and open the section known as "Send & Receive". In this section, you will find the email addresses and phone numbers that are configured to receive and send iMessage on your gadget. Carefully check the section 'Start New Conversations From'. If you do not find a checkmark right next to your contact number then you just need to tap on your contact number and get iMessage activated.

#4Look for iOS updates

Select Settings followed by General and then Software Update and find out if your gadget has any iOS updates. Apple regularly offers updates to correct iMessage and other problems and by just getting updated the problem also likely will be solved.
ios software update

#5Reset your network settings

If there are any problems with network connectivity then too you may face issues with iMessage, and just by restoring the network settings on your iPhone to factory defaults can help solve the iMessage not working on iPhone problems that you are currently facing. To reset the network settings on your iPad or iPhone you need to select Settings, then General, and then Reset and select 'Reset Network Settings'.
reset network iphone
Bonus Tip: If you accidentally lose your important data during this process you just do not need to worry as Joyoshare iPhone Data Recovery is here to your rescue. It can help retrieve all data including iMessages, pictures, documents, call logs, text messages, contacts, and more, that you may have lost during a factory reset, damaged device, virus attack, system crash, jailbreak, or even accidental deletion.
Joyoshare iPhone Data Recovery offers three recovery methods to restore any lost data. You can either scan your device directly and then recover lost data or you may extract your iCloud or iTunes backup to recover your selected files. So, in case you lose your iPhone or it gets stolen even then you can get the data back from iCloud or iTunes backup.

#6 Contact apple customer care

If all the troubleshooting steps that were just discussed do not fix the problem with your iMessage then it will best to let the Apple engineers know about it and solve your problem. If you plan to visit the Apple Store it will be best to first fix an appointment with the Genius Bar as then you will not have to keep waiting for help.

To Conclude

So, if your iMessage ever stops working there is no need for you to worry. You can straightaway start following the tips given above and the iMessages not working on iPhone or iPad problem surely will be solved, if not, you still have the Apple experts to help you. Hope your iMessages works great now. Any other solutions or comment, please feel free to talk with us below.