Q:"Why did my iPhone delete all my messages? I've gone into a conversation on messages and there are no longer any ongoing messages. However, I haven't deleted any of them. I tried turning my iPhone off and back on again but when I checked, it completed deleted all of the threads in my messages. I'm so livid about this as I like having those messages and pictures saved in there. Please tell me what I can do." – Lei from Apple Discussion

At present, iPhone keeps deleting messages without asking and notification becomes a pervasive problem among iPhone users. Questions, like "My messages keeps deleting, how do I stop it?", "Why iPhone keeps deleting my messages on its own?", "Messages keep getting deleted from my inbox, how to fix it?" etc. are raised in forums, communities and question-and-answer sites, which is enough to show the universality and urgency. Hence, in this article, we will give you tips and solutions to get out of this trouble.

Suggestion 1. Check "Keep Messages" on iPhone

Apple designs an auto-delete option in "Messages" considering iOS users are not allowed to clear up all messages at a time. Once this function is enabled, your iPhone will automatically keep deleting messages without confirming with you again. As a result, to avoid iPhone text messages disappear from inbox or other categories, you can go forward to "Settings" on your iPhone, scroll down to find "Messages" and turn on "Keep Messages" feature as "Forever" under "Message History". This method is now regarded as the top priority to fix messages automatic deletion issue.
keep messages forever

Suggestion 2. Backup iPhone with iTunes Regularly

In fact, iTunes can serve as a handy tool to back up files from iPhone or other iOS devices. It comes with "Automatically Back Up" and "Manually Back Up and Restore" settings, which do you a favor to sync the latest iPhone data to your computer or iCloud. It is worth mentioning that you can restore backup to recover deleted messages if you find iPhone deleted messages by itself.

backup iphone itunes

Step 1: Open iTunes on Windows or Mac;

Step 2: Connect iPhone with computer via an original USB cable and trust this computer on iPhone;

Step 3: Tap on iPhone device symbol once it appears in iTunes;

Step 4: Go to "Summary" > "Backups" to choose a way to back up your iPhone data.

Suggestion 3. Turn on "iCloud Backup" on iPhone "Settings"

It is advisable to right away open iCloud backup function on "Settings" if your iPhone randomly deleted messages before. By doing that, data files will be automatically backed up and synced to your iCloud account as long as there is a Wi-Fi network. This method is incredibly easy-to-operate. What you have to do is just go to "Settings" > "iCloud" > "iCloud Backup". Keep it on so that you can escape various data loss disasters, including factory reset, iOS upgrade, virus attack, etc.
backup iphone icloud

Solution 1. Retrieve Deleted Messages from iCloud Backup Free

As mentioned above, iCloud backup can play a critical role at a crucial time. To solve "iPhone deleted messages" issue, you can check out following steps:

Step 1: Log in iCloud account on your iPhone and go for "Settings" > "iCloud" to close "Contacts/Text Messages";

Step 2: Click on "Keep on My iPhone" on pop-up window;

Step 3: Turn on "Contacts/Text Messages" and press "Merge" to get deleted ones come back.

Solution 2. Recover Deleted Messages from iPhone Directly

The one, who feels like to restore deleted iPhone messages in a professional and secure manner, had better select a dedicated 3rd-part tool as a medium, for example, Joyoshare iPhone Data Recovery, which can search and recover messages at fast speed with full support to all recent iOS models, including iPhone XS/XS Max/XR and be compatible with the latest iOS 12. Here's how.

joyoshare iphone data recovery

Step 1: Run Joyoshare iPhone data recovery and connect iPhone under "Recover from iDevice" mode;

Step 2: Select data type for scan, like "Messages & Attachments";

Step 3: Preview detailed items in real time and selectively choose needed messages files to recover with a compact "Recover" button.


Oct 12, 2018 15:47 PM

Posted by Aden Frey to Troubleshooting

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