How to Fix iPad Smart Keyboard Not Working [Solved]

Q: "My iPad Pro is intermittently nonresponsive to the iPad Pro smart keyboard. It typically occurs when attempting to enter text in address field of the mail app. I have tried all suggestions here but the smart keyboard still works intermittently." - From Apple Community

Compared to on-screen keyboard, you likely have a preference for the sense of clicking on the keyboard, somewhat analogous to the computer keyboard. While enjoying the rich functionality and soft touch, quite a number of issues are exposed in Apple Community. According to information collected from major question-and-answer platforms, iPad smart keyboard, especially iPad Pro smart keyboard, is intermittently nonresponsive, fails to connect to iPad, can't be recognized, and even stops working. Facing these issues, we sort out 6 effective solutions for iPad smart keyboard not working in this article.

ipad smart keyboard not working

Part 1. Troubleshooting for Smart Keyboard for iPad Not Working Issues

Solution 1. Make Sure the Device Model Is Correct

This is often ignored by iPad users as it seems to be a negligible method. However, the compatibility between iPad and iPad smart keyboard determines whether the latter can operate normally. Based on the illustration of Apple developers, an Apple smart keyboard works with iPad (7th, 8th, and 9th generation), iPad Air (3rd generation), iPad Pro 9.7-inch, 10.5-inch, and 12.9-inch (1st and 2nd generation). A Smart Keyboard Folio supports iPad Air (4th and 5th generation), iPad Pro 11-inch (1st, 2nd, and 3rd generation), iPad Pro 12.9-inch (3rd, 4th, and 5th generation).

smart keyboard model

Solution 2. Check Connection

Unlike Bluetooth keyboards, the smart keyboard connects your iPad with the Smart Connector, which is on the back of your iPad and has three magnetic contacts. Hence, ensure that there is no dust and debris on the port and that your smart keyboard is securely attached to your iPad. Furthermore, if the connector is damaged or not supported by Apple, you had better replace it and use another Smart Connector. What's more, some iPad users also claim that poor Internet connection will possibly result in the failure of recognizing the smart keyboard. So, if you are in an unstable network environment, you might as well change to a better network connection.

Solution 3. Delete Additional Keyboard

In order to get rid of the influence of the third-party keyboard, which may carry some bugs and viruses, you can try to delete other external keyboards and leave the Apple smart keyboard alone. In Settings, find General tab, tap Keyboards, and locate the Edit tab. Then select other smart keyboards and tap Delete icon to remove them. Test if the smart keyboard not working on iPad is resolved. If necessary, you can attempt to disconnect and reconnect the smart keyboard.

delete keyboard

Solution 4. Force Restart iPad

As is known, hard resetting iPad is capable of tackling common iPadOS matters and clearing minor system errors and glitches. Undoubtedly, it is the easiest and quickest way when encountering such occasions. Anyway, there is no harm to have a try.

force restart ipad

For iPad with Home button:
● First of all, hold down the Home button and Power button at the same time. Once the Apple logo shows up on the screen, release both buttons.

For iPad without Home button:
● First, press the Volume Up button and then release it immediately. Second, press the Volume Down button in the same way. Third, hold the Top button and release it until you see the Apple logo.

Solution 5. Reset Your iPad

If the methods mentioned above are not applicable to fix the problem successfully, resetting your iPad might be workable. Although it is not appreciated, you can reset all settings on your iPad to eliminate the system glitches when you have a backup on iTunes or iCloud.

reset ipad settings
  • Step 1: At first, disconnect the smart keyboard. Then go to Settings, choose General, and locate the Reset option.
  • Step 2: Tap Reset All Setting, and enter your iPad's passcode to confirm the action.
  • Step 3: After completing resetting, reconnect the smart keyboard.

Part 2. Apply Joyoshare UltFix While iPad Smart Keyboard Stops Working

If system crashes are responsible for iPad smart keyboard issues, Joyoshare UltFix is the best choice which is designed to tailor various iOS/iPadOS system and software issues. This tool comes in handy to perfectly repair 150+ system errors, such as white Apple logo, black screen, stuck in DFU mode, iPhone no service, iPad keyboard not working. If you are an amateur, there is no need to worry as well. It's considerably simple for all users to independently solve the problem in three steps no matter what the problem is. Moreover, dual repair modes are dedicated to fixing common issues losslessly with standard mode, and repairing complex and severe errors with advanced mode.

Key Features of Joyoshare UltFix:
joyoshare ultfix
  • Highly compatible with iPhone, iPad and iPod touch, including iOS 15 and iPhone 13
  • One-click to get your device in and out of recovery mode for free
  • Solve various system problems without any data loss and with a nearly 100% success rate
  • Freely available on Windows PC and Mac

Step 1 Launch Joyoshare UltFix and Connect iPad

Install and run Joyoshare UltFix on your computer. Then connect your iPad to the computer via original USB cable. If your iPad is successfully detected, directly choose "Enter Recovery Mode" option. Alternatively, you can go straight by clicking "Start" button.

connect ipad to computer

Step 2 Set Standard Mode

Under normal circumstances, standard mode is sufficient to fix common system issues. It is suggested that you select standard mode to avoid any risk of data loss. If you fail to enter recovery mode in the first step, you can put your iPad in recovery mode or DFU mode following the guide on the interface. Once the "Next" icon turns blue, click on it.

set standard mode

Step 3 Download the Firmware Package

Check and confirm device information corresponding to your iPad. Hit "Download" button, and then this program will download and verify the firmware package automatically.

download compatible firmware package

Step 4 Repair Apple Smart Keyboard Not Working with iPad

When downloading is done, click "Repair" button to unzip the firmware package and get the problem fixed. Wait a while, and then it will show "Done" button. You can check your iPad whether it gets back to normal.

fix ipad smart keyboard not working

Part 3. Conclusion

We sincerely hope that iPad smart keyboard not working can get fixed with these 6 solutions. If none of these methods works, there must be some hardware issues either on iPad or smart keyboard. You can resort to Apple Support center or send your iPad and smart keyboard to a local Apple store for help. Luckily, if your smart keyboard is under warranty, you can fix the problem with the help of an expertise technician without any charge.


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