Q: "My iPhone was stolen at 22.06.17 and I caught the thief after day. She tried the password a lot and locked my iPhone. Now I want to open him, but not erase all content. My backup was from Feb.2017. I am the owner. I have the password to Apple ID but when I try to connect him with iTunes, his not recognized my iPhone. What can I do? Thank you." – lavi-e from Apple Community

In order to protect user's privacy, iPhone will get locked screen after incorrect password inputs for many times. The "iPhone is disabled" message annoys many people and many of them want to unlock iPhone passcode without erasing the important data in their devices. Actually, iPhone's closed system improves device's safety, but it also increases the difficulty to unlock it when their owners forgot password. In this article, there are some solutions to help you solve this problem and you need to judge which method is applicable to you.

Part 1. The Possibility of Unlocking iPhone Passcode without Erasing


Based on the questioner's situation, people hope to unlock iPhone passcode without erasing can be divided into two kinds: users having backup and users not having backup. In practice, according to Apple official, you're recommended to restore your device via iTunes if you forgot the passcode of your iPhone or other iDevices, which means that there is no way you can remove your locked screen without erasing up all data.

Therefore, regular backup is a good habit for you to store your own information and data as much as possible. In other words, if you have a backup, you can restore your iPhone and then restore data by importing the backup.

Part 2. Ways to Make Backup


iTunes and iCloud are two common tools for Apple users to store their documents, photos, videos, etc. But there are some different restrictions when you use them. Making backup with iTunes will need your iPhone passcode and making backup with iCloud will ask for your Apple ID and corresponding password.

Option 1: Make Backup with iTunes

backup via iphone itunes

Step 1: Make sure you have updated to the latest version of iTunes;

Step 2: Connect your iPhone to the computer and launch iTunes;

Step 3: A message will pop up and ask for your iPhone passcode or to Trust This Computer, please follow the onscreen steps for authorization;

Step 4: When the icon of your device appears in iTunes, click it. Then press on "Back Up Now";

Step 5: Wait for a while and see if the backup process is finished successfully.

Option 2: Make Backup with iCloud

backup via iphone icloud
Step 1: The backup process needs a large number of traffic and you should connect your iPhone to a Wi-Fi network;
Step 2: Go to "Settings" and click [your name], then tap iCloud;
Step 3: Turn on iCloud Backup and wait until the process completes. Then you'll see the data and time of your last backup.

Part 3. Unlock iPhone Passcode with Joyoshare iPasscode Unlocker


Compatible with the newest iOS 12 version and a wide range of models of iPhone, iPad or iPod touch, Joyoshare iPasscode Unlocker can be regarded as one of the most powerful software for you to unlock iPhone locked screen in different situations, such as having no access to cope with a second-hand iPhone, cannot type in password because of broken screen, obtaining locked screen on account of continuous incorrect passcode entries, making iPhone reset password, etc. You are allowed to remove 4 kinds of passcode from screen, including 4-digit password, 6-digit password, Face ID and Touch ID.


Note : Before following the instructions below to remove locked screen, you should ensure that you have preinstalled iTunes on your computer.
Step 1: Download and install Joyoshare iPasscode Unlocker, then get it started. Connect your iPhone to the computer and click "Start" button.
joyoshare ipasscode unlocker for win
Step 2: Refer the steps on the interface to boot your iPhone into DFU or Recovery mode, which are both used to resolve software or app-related trouble on Apple devices.
dfu mode for win
Step 3: After entering DFU or Recovery mode, Joyoshare iPasscode Unlocker will detect your iPhone and show related device information in detail. You need to check the information and then press "Download" button to download firmware package.
download and verify firmware package
Step 4: Click on "Unzipping the Firmware" then "Unlocking the Passcode" button, Joyoshare iPasscode Unlocker will start unlocking process. After the process is finished, you can operate your iPhone without password.
unlock completed for win