As a classic presentation program, Microsoft PowerPoint is one of the essential office software. In addition to making slides, it can also record screen to generate video or audio, creating more eye-catching content. Nevertheless, you may run into PowerPoint screen recording not working issue and get a message showing "An error has occurred, please try again". What to do if this bad situation occurs? Don't look around. You can get some best methods here to fix it effortlessly. All of them are simple and basic.
- Part 1. Popular Ways to Fix Recording Not Working with PowerPoint
- Part 2. Use Alternative to PowerPoint for Screen Recording
Part 1. 5 Ways to Fix PowerPoint Recording Not Working
#1 Restart PowerPoint
Rebooting PowerPoint application on your computer is a panacea that many users will think of. You can end it in your task manager and re-launch to see whether it repairs screen recording issue on your PowerPoint.
#2 Use Office Safe Mode
To make a clean startup and get screen recording feature back to normal, you are advised to open your Microsoft Office with Safe Mode. This can remedy some certain errors, especially when your PowerPoint application crashes. Now, follow the steps below to open it in Safe Mode:
- Step 1: Go to the location that your PowerPoint shortcut icon positions;
- Step 2: Press and hold the "Ctrl" on your keyboard, and then double-click PowerPoint shortcut icon;
- Step 3: You will be asked whether to start the application in Safe Mode. Simple click "Yes".
There is other way to open PowerPoint in Safe Mode. You can firstly press and hold "Windows + R" on keyboard. Then in the Run box, enter "powerpnt /safe" and click "OK".
#3 Update PowerPoint
Don't forget to update your PowerPoint application when recording doesn't function well as usual. An old version may lead to software incompatibility and therefore some built-in tools fail to perform. To fix it, you can head to PowerPoint "File" > "Account". Update it if there is an available one.
#4 Uninstall and Reinstall PowerPoint
Based on some user practices and feedback, reinstallation of PowerPoint is also recommended. Complete uninstall it from your computer and get the latest version from official website. After that, you can test whether screen recording can be used.
#5 Restart Computer
It's better to restart your computer after PowerPoint update or reinstallation. In case other background apps are running to occupy your processor, you can also reboot computer device. It effectively quits and closes all apps and only open PowerPoint for you.
Part 2. Try PowerPoint Screen Recorder Alternative - Joyoshare VidiKit
Suppose all afore-mentioned approaches cannot work, you're suggested to try another professional screen recorder. This PowerPoint alternative, Joyoshare VidiKit - Screen Recorder is capable of recording video with audio and saving them to mainstream formats. Aside from getting sounds from system itself, you're able to make annotations by grabbing your own voice from the microphone. It helps you set specific time to schedule task, show click behaviors and highlight cursor. There are more possibilities for you to trim video, customize area, embed watermark, etc.
- Record video on PC and Mac with no crash or lag
- With options to record screen in small size or high quality
- Output video to 4K 60fps files or save as compatible web formats to YouTube
- Simultaneously or independently capture video and audio
- With built-in preview player, schedule timer and more stunning recording settings
Step 1 Get screen recorder started in VidiKit
Download and install the newest program of Joyoshare VidiKit from official website. Then enable Screen Recorder in this video toolkit. You'll set out under "Record video and audio" mode.
Step 2 Active audio and available recording options
Access to audio section, turn on system and microphone sound, and change volumes based on your actual needs. Hereafter, take a further look at the gear "Options" to select output format, cursor and click effects, watermark, shortcuts and more.
Step 3 Pick up a capture area
Choose where you're going to record your screen by clicking on the "+" under "Capture Area". You can draw a region directly and move it to an optimal position. Or you can select a standard and common ratio from the default drop-down list. It's also viable to lock width and heigh according to your pre-set values.
Step 4 Begin screen recording
Press the "REC" button and Joyoshare VidiKit will start to capture ongoing activities on your designated screen area. Using tools in menu bar, you can cut, pause and stop. Or take screenshots with shortcut.
Step 5 Output and edit recorded videos
The recording process will over as long as you hit the "Stop" button. Soon after, a History window will show on the desktop to let you easily rename, trim and preview.