As most of us know, unexpected data loss always happens to Viber app in various cases, like iOS update failure, app deletion, device stuck, app crash, mistaken call records removal, etc. Apparently, all this makes data recovery a matter of urgency. Even though Viber doesn't have the power to help find the missing data directly, you can learn from this post to professionally recover deleted Viber call history on iPhone.
- Part 1. Recover Deleted Viber Call History from iPhone Itself
- Part 2. Recover Deleted Viber Call History from iTunes Backup
- Part 3. Recover Deleted Viber Call History from iCloud Backup
Best Viber Recovery Tool - Joyoshare iPhone Data Recovery
Key Features of Joyoshare iPhone Data Recovery:
Recover deleted Viber call history, photos, videos, messages and attachements
Support popular SNS apps, like WhatsApp, Kik, Viber, Line, etc.
Come with real-time preview to selectively restoration
Function well for all iDevice models and iOS versions, even iPhone 11 Pro and iOS 13
Part 1. How to Recover Deleted Viber Call History on iPhone without Backup
The first mode is specially developed for those who have no iPhone backup. If you can't be absolutely sure that your lost call history is still there, you can use the trial version first. Handily, the options to scan and preview are free.
Step 1 Run Joyoshare Viber data recovery
Get Joyoshare iPhone Data Recovery, free downloaded and installed on your PC or Mac. Launch it quickly and plug your iPhone under its default "Recover from iDevice" mode. You'll have to "Trust" this computer to end up device connection and recognition.
Step 2 Scan Viber data from iPhone
The program is able to detect info from this connected iPhone for your reference. Next, you need to select data type in your own way. It's suggested to uncheck all and only mark "Viber & Attachments". Then simply press on the "Scan" button at the bottom right to search data.
Step 3 Recover lost Viber call history on iPhone
The scan time depends on how much data you actually selected. After that, go to SNS Data section in the left column to preview recoverable files in "Viber Call History" category. You're allowed to read name, phone number, data, call type and duration. Just choose desired call logs to "Recover" and save on your computer.
Part 2. How to Recover Deleted Viber Call History on iPhone - iTunes Backup
The second mode is just fine for users who have backup files in iTunes. It requires no iPhone device and you can directly operate in a trusted computer that you previously synchronized the data to.
Step 1 Start with Recover from iTunes
Run your ready program of Joyoshare iPhone Data Recovery on the desktop. Go for the top toolbar to set mode as "Recover from iTunes". Soon after, all locally detected iTunes backup files are listed there.
Step 2 Extract Viber data from iTunes backup
Choose the most relevant iTunes backup according to the suggestive details, like system version, backup date, device name, etc. Then, tap on the gear Setting icon to confirm related Viber data types and begin "Scan".
Step 3 Restore iTunes Viber call history
Wait for the Joyoshare program finishing scanning iTunes backup. You'll see Viber Call History category in the results page. Now take your time to browse these available items and choose the one you really need to "Recover".
Part 3. How to Recover Deleted Viber Call History on iPhone - iCloud Backup
The third mode is appopriate for those who creat backup files to iCloud account. It will perform to fetch backups and does no damage to your current data on iPhone. Make sure you use the right Apple ID and password.
Step 1 Sign into iCloud account
Double click the program on your desktop to run Joyoshare iPhone Data Recovery and log in your account using the third "Recover from iCloud" mode. No privacy will be recorded.
Step 2 Download and scan iCloud backup
Likewise, you are enabled to pick up one iCloud backup to "Download". Afterward, click on the Setting option to choose "Viber & Attachments" or more data types you want. You can then start to "Scan" and extract data.
Step 3 Preview and find deleted Viber call history
Your Viber data from iCloud backup file will be fetched and classified into designated categories. Carefully preview the social app data, especially Viber call history, in real time. You can choose the important items and click on "Recover" option to get them back.