Q:"Can someone recover data from a smashed iPhone? I accidentally dropped my iPhone heavily on the floor, which causes a cracked screen. I can only dimly see what appears on the screen. Fact is that I don't want to replace a new screen. Whether it is feasible to get all data files back on my computer?" – Peter from IFIXIT Forum
Commonly, it's easy to break iPhone screen inattentively from stair, desk, or somewhere high to hard subjects. For unlucky one, just as Peter, it is likely to get no way to access iPhone data files directly. If you are still struggling with data recovery from your broken iPhone, you can get clear instruction from the guide of how to recover data from broken iPhone in this article with 3 different ways.
- Part 1. Recover Broken iPhone Data from iPhone
- Part 2. Restore Broken iPhone Data from iTunes Backup
- Part 3. Retrieve Broken iPhone Data from iCloud Backup
Full-featured iPhone Data Recovery - Joyoshare iPhone Data Recovery
Given that the screen of your iPhone is cracked, before get down to accomplishing a retrieval process, you ought to select a capable iPhone data recovery tool to aid you. In current market, Joyoshare iPhone Data Recovery can be considered as a superior option. It has excellent ability to find data files from your broken iPhone with 3 smart recovery modes (recover from iDevice, recover from iTunes and recover from iCloud).
Furthermore, this intelligent software also gives you liberty to selectively retrieve more than 20 kinds of data files at your disposal, including notes, photos, contacts, calendars, videos, reminders, call history, voice memos, WhatsApp/Viber/Kik messages, etc. Distinctively, it is able to decrypt and preview data in real time without producing all temporary files at a time to avoid taking up too much temporary space.
Key Features of Joyoshare iPhone Data Recovery:
Fully compatible with the latest iOS version
Restore up to 20+ data types with high success rate
Guarantee 100% safe under well-designed 3 recovery modes
Make it possible to recover data from various data loss scenarios
Part 1. How to Get Data off a Broken Phone (iPhone)
To recover data from a broken iPhone, you should make sure that you can turn on your iPhone and "Trust" the computer without problem. If it is not applicable, you should ask another two methods for help.
Step 1 Connect iPhone to computer
Go ahead to the official website to download and install Joyoshare iPhone Data Recovery on your computer. Simply run it and connect your iPhone with an original USB under the recovery mode of "Recover from iDevice".
Step 2 Select data type to scan
Joyoshare will automatically detect and recognize your iPhone with both deleted and existing data files checked by default. You can only tick the data types you need and continue to click "Scan" button to get them scanned.
Step 3 Recover broken iPhone data
Wait for a while until the scanning process is finished. All of your selected data files will be shown in your sight. To quick find what you want, you can also filter files by changing the option to "Only show the deleted" or "Only show the existing". Next preview them and opt for desired items as you wish. Tap on the "Recover" button to save data on computer.
Part 2. How to Recover Data from iPhone with Broken Screen via iTunes Backup
Usually, some users will regularly sync iPhone with iTunes to back up important files. As long as you did it before your screen was broken, you can extract iPhone data from iTunes backup as well.
Step 1 Switch recovery mode
Launch Joyoshare iPhone Data Recovery on your desktop screen and go to choose recovery mode of "Recover from iTunes" on the top menu bar.
Step 2 Scan iTunes backup files
All of your iTunes backup files located on your computer will be displayed in a list. Select the one you think might contain required data and at the same time press the gear icon on its right side to further confirm data type. Then hit the "Scan" button to begin to scan data from iTunes backup.
Step 3 Preview and retrieve data from broken iPhone
To preview your found content, you should look through all categories carefully after Joyoshare has stopped scanning your backup. Then click the "Recover" button. By doing that, your data will be restored and output on local computer.
Part 3. How to Recover Data from Broken iPhone via iCloud Backup
Think about whether you have enabled iCloud backup option in your iPhone previously. If your answer is "Yes", then take advantage of this solution to retrieve designated data files at every step.
Step 1 Open Joyoshare and log in iCloud
Likewise, firstly open Joyoshare iPhone Data Recovery and then head to "Recover from iCloud" mode. You will be asked to sign in your iCloud account with Apple ID and password. Do it and be relaxed. Joysohare will never keep record for your privacy info and content.
Note: Perhaps, you cannot remember your iCloud password. In this case, you are supposed to follow the detailed guide to learn 4 solutions to forgotten iCloud password.
Step 2 Download and scan iCloud backup files
Having signed in your iCloud account successfully, you will see all iCloud backup orderly. According to the related info, such as backup data, file size, device name, etc., pick up one backup and click "Download" button to fetch files. Afterwards, Joyoshare have to scan these files and give you right to choose data types.
Step 3 Restore data from broken iPhone
The time taken to scan files depends on the amount of your data. When the scanning process comes to end, all recoverable files will be classified in category. Set about previewing them and selectively choose some important items to retrieve. Hit the "Recover" button to export and save them on computer soon.