Retrieve Your License Code

Haven't received your license code after place an order? Can't find or remember it? Just retrieve the license code by yourself here!

How to Find Your Lost Registration Info:

Order Information

Order No.	E-mail Address	Product Name	License Type	Purchase Time	Version	Options

Tips:

You cannot retrieve the license code of a product purchased from our agents as they don't share the order info and customer details with us.
If you have any problem retrieving the license code here, or actually cannot find the registration information you need, please contact our support team directly: support@joyoshare.com.

Related FAQs

Why does the program show successful registration, but I am still using the trial version?
If you have no problem using it before, you need to check if the license you purchased has expired. If you have never registered, it may be due to network reason that you did not actually complete the registration.
What to do if the registration code appears to be invalid?
Firstly please make sure the license code was entered correctly without any misspelling or any space before or after the license info as our registration system is case sensitive. Then please check whether there is any special characters in your registration name. If you have received an user ID with special characters in it, please contact us to apply for a new one.
Will there be a license limit for the use period if I purchase a product now?
Now the licenses related to all products released on Joyoshare's official website are not restricted in use period. You can use them for life.
How do I register Joyoshare products?
To register Joyoshare software, you should firstly install the program on your computer. After launching the program, click the menu icon at the top-right corner of the software. Then click the Register button in the drop-down list. There will be a popup dialog window requiring you enter license name and code. You should then enter the Name and Code, and click OK to register it as a full version.
Why the program requires me register every time I launch it?
If you use the program with a user account that has no administrative privileges, the program may go back to evaluation version once you logoff. You can solve this problem by installing the program as administrator. To do this, please right-click on the setup file (.exe) and select "Run as administrator". Then you should enter the administrator's password to install the program again.