Joyoshare UltFix (iOS System Recovery)

  • Repair 150+ software issues on iPhone/iPad/iPod with no data loss
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How to Fix There Was an Error Connecting to the Apple ID Server

Some users reported that a prompt pops up saying "There was an error connecting to the Apple ID server" when they tried to sign in to Apple ID. It could be frustrating that your account fails to be verified so that you can't use it to download apps or make other purchases. Before fixing this problem, it would be better to learn about the reasons. This article is going to discuss the possible reasons and tell you what needs to be checked. You can get 10 solutions to fix the error connecting to the Apple ID server. Now, read on to start solving your problem.

there was an error connecting to the apple id server

Part 1. Reasons for There Was an Error Connecting to the Apple ID Server

There are several causes resulting in this error. Troubleshoot your device by following the list below.

  • Internet condition. The network is a necessity to sign in to your account. If there is no Internet, you will encounter the error connecting to the Apple ID server.
  • Problem with the Apple server. There is a possibility that the Apple server goes down on account of the network congestion.
  • Wrong settings on Date and Time. If you set up the Date & Time incorrectly, you will not allow to connect to the Apple server.

Part 2. Checks to Error Connecting to the Apple ID Server

No.1 Check Internet Condition (Wi-Fi/Cellular/VPN/Airplane Mode)

To make sure you are in good network condition when signing in with your Apple ID, it is essential to check Wi-Fi, Cellular, VPN and the Airplane mode separately.

  • Wi-Fi network. Go to Settings and select Wi-Fi/WLAN. Toggle off the Wi-Fi option and toggle on it again. Tap the info icon next to the network you connect to, choose Forget This Network to delete it, and add it again or join a new network.
  • Cellular. Head to Settings and tap on Cellular or Mobile Data. Disable and then enable this feature. If the Low Data Mode is turned on, please turn it off.
  • VPN. On the Settings app, locate VPN to turn off it. Also, if you are running a third-party VPN application, close it.
  • Airplane mode. Open the Control Center or Settings, find the Airplane mode icon, turn it on and turn it off again after a while.

No.2 Check Apple System Status

When there was an error connecting to the Apple ID server, you need to rule out the possibility that the Apple server goes down. Enter the Apple System Status page, and check if there are green dots in the front of the features related to Apple ID. If you are sure the Apple server works well but the problem remains, keep going to operate the solutions below.

check apple system status

Part 3. Solutions for Error Connecting to the Apple ID Server

Solution 1. Reset Network Settings

After checking your Internet condition, it also suggests you reset the network settings on your device to refresh your network, so as to fix the error connecting to the Apple ID server. Navigate to Settings, tap General, scroll to the bottom of the screen, choose Transfer or Reset iPhone, select the Reset option, and tap on Reset Network Settings. After that, your network returns back to the default status, and you can add a new network.

reset network settings

Solution 2. Restart and Force Restart iPhone

The easiest method you could take when you see the message saying there was an error connecting to the Apple ID server is to restart your iPhone, and if it doesn't work, try to force restart it. To restart your device, you just need to go to Settings → General → Shutdown, drag the power-off slider to turn off iPhone, and hold the Power button to turn it on. To force restart your iPhone, do as follows.

force restart iphone
  • iPhone 8 and later: swiftly press and release Volume Up, do the same to Volume Down, long-press the Side button for a while, and release it when the Apple logo appears.
  • iPhone 7 and 7 Plus: hold the Volume Down button and the Side button at the same time, and release them until the Apple logo occurs.
  • iPhone 6 and earlier: hold the Home button and the Side button at the same time, and release them until you see the Apple logo.

Solution 3. Sign Out of Apple ID and Re-sign In

Another method to get rid of the error connecting to the Apple ID server is to sign out of your account and then sign in to it again. This will be workable when you fail to log into iCloud or iTunes. Hence, head to the Settings app, tap your Apple ID, scroll to the Sign Out option and enter your password to log out.

sign out of apple id

Solution 4. Change Apple ID Password

When you receive a notification that there was an error connecting to the Apple ID server, it might be triggered by the wrong Apple ID password. In this case, you could reset your Apple ID password and use the new password to sign in with your account again. Open Settings, tap your Apple ID, choose Password & Security, hit the Change Password option, type in your device screen passcode and create a new Apple ID password.

change apple id password

Solution 5. Modify Date & Time Settings

If you changed the time zone on your iPhone, which leads to a mismatch between the date and time of your phone and the actual situation. Thus, it would be better to set up date and time automatically. To do so, run the Settings app, choose General, locate Date & Time, and toggle on the Set Automatically option.

set date and time automatically

Solution 6. Use Apple ID Verification Code

Alerted by the error connecting to the Apple ID server, you are unable to log into your Apple account. Only if the two-factor authentication is enabled, you could use the verification code to verify your identity. On your iPhone, launch Settings, tap General, choose Password & Security, scroll to the bottom and tap on Get Verification Code. Then, use the code sent to you to sign in with your Apple ID on another device.

get verification code

Solution 7. Turn Off Limit IP Address Tracking and Private Address

Limiting IP Address Tracking purposes to enhance privacy for Apple users, which hides the IP Address by randomly changing your MAC address. However, this will affect your iPhone to connect to your Apple ID. To avoid this error, you could try to disable this feature. Go to Settings → Wi-Fi → info icon on the connected network, and turn off the Limit IP Address Tracking option. Moreover, disabling the Private Wi-Fi Address could be seen as a workaround to fix your problem. On the same screen, turn off this feature and try again to sign in to your account.

turn off limit ip address tracking and private address

Solution 8. Toggle Off iCloud Backup

iCloud could be a trigger of the error connecting to the Apple ID server. If you have turned on the iCloud backup, disabling it might be helpful in coping with this error. Open Settings, tap Apple ID, choose iCloud, and toggle off iCloud Backup.

turn off icloud backup

Solution 9. Update iOS Software

As is known to us all, a few bugs exist on the previous iOS software, which has the possibility of causing the error connecting to the Apple ID server. In order to resolve this problem due to outdated system software, you could simply update it to the latest version. Go to Settings, enter the General screen, choose Software Update, and tap on Download and Install to make your device up to date.

update ios

Part 4. Use Joyoshare UltFix to Repair iOS System without Data Loss

The ultimate solution you could employ when the error connecting to the Apple ID server is not settled is to ask Joyoshare UltFix for assistance to repair the iOS system errors. Joyoshare UltFix is able to fix more than 150 iOS system problems, including Apple ID signing errors, Apple ID verification failure, can't sign in Apple ID, unable to create Apple ID, etc. It is compatible with all models of iPhone, iPad, and iPod, and supports the latest iOS 17. If you take advantage of the standard repair mode to fix your device, you don't need to worry about data loss and it assures you a high rate of success. In addition, Joyoshare UltFix has other three functions – upgrade and downgrade iOS to the previous version, factory reset Apple devices, and put your device into or out of recovery mode with merely one click for free.

Main Features of Joyoshare UltFix
joyoshare ultfix
  • Fix over 150 iOS system errors on iPhone, iPad, and iPod
  • Standard repair system glitches without losing data
  • Upgrade and downgrade iOS system, rese iOS devices
  • Free to enter/exit recovery mode with one-click
  • Step 1 Run Joyoshare UltFix and Plug iPhone

    With Joyoshare UltFix installed on your computer, open the software and plug your device into the computer. Enter the iOS System Repair section and click the Start button.

    plug into computer
  • Step 2 Click on Standard Repair

    To fix your problem with data preserving, you could choose the standard repair mode. When your iPhone is detected with no obstacles, you can move on to the next step. On the contrary, you will be required to put your device into DFU mode or recovery mode first.

    select standard repair mode
  • Step 3 Download the Corresponding Firmware Package

    Check and confirm your device information, and adjust it if there is something wrong. Then, click the Download button to get the corresponding firmware package downloaded and verified.

    download and verify firmware package
  • Step 4 Fix the Error Connecting to the Apple ID Server

    Once the firmware package is verified, click the Repair button to unzip it, and then fix the error you encounter.

    fix error connecting to the apple id server


In this post, you could get to know the causes resulting in the error message saying "There was an error connecting to the Apple ID server". Then, you could follow the provided checks to inspect your device. In case the error remains even though you have troubleshot your iPhone by referring to the check tips, it's time to follow the 10 solutions to fix the issue. You need to adjust settings, restart iPhone, update iOS software, and repair iOS system. If all of these methods are unworkable, you have no choice but to contact Apple Support for help.

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