iPhone Stuck on "Hello" Screen? Here Are Fixes

iphone stuck on hello screen

Q:"My wife's iPhone is stopped working today. It appears to be connected to cellular data, but the iPhone is stuck on "Hello" screen. Has anyone experienced this before? Please help." - Walburnryan from Apple Community

It can be claimed without boasting that Apple iPhone is one of the most durable smart devices in the intelligent world. That being said, but it is not powerful enough to dodge the endemic problems of phones. Just see, one of the most talk-about problems of late is that iPhone stuck on "Hello" screen without rhyme and reason, which may be a rarity and difficulty to you. But in reality, it is not as complicated as you think. The following easy-to-understand methods are projected to shuffle off this trouble.

Part 1. Run out iPhone Battery and Charge

Running out the iPhone battery and then charging it could be called the most convenient solution to the iPhone stuck on "Hello" screen issue. If you are subjected to the same problem, you have to do nothing and go with the flow until your iPhone is turned off due to power consumption. At this point, don't just immediately connect your iPhone with the charger. Wait for a couple of hours. Then you can start getting your iPhone charged. After charging up, restart your iPhone. God willing, now the iPhone will be smooth going. Nothing is simpler than this, is it?

drain out iphone battery

Part 2. Remove SIM Card and Reboot

Removing SIM card from your card and doing a restart is a trick for the problem of iPhone stuck on "Hello" screen. It doesn't seem that such an oversimplified method can resolve the problem, but those experiencing the same prove its availability. In the event that the trouble is still with you, try a paperclip to remove the SIM card from your iPhone and then reboot it.

remove sim card

Part 3. Force Restart iPhone

When the mentioned above screws up, have a shot at force restarting the iPhone to get it out of the "Hello" screen. In practice, besides that iPhone stuck on "Hello" screen could be settled by this action, many other iPhone matters like iPhone stuck on Apple logo would be addressed by it. As to how to force reboot an iPhone, refer to the following.

force restart iphone

iPhone 6s and prior: Press the "Home" button and in the meantime hold the "Power" button. You can't release them unless you see Apple logo on your iPhone screen.

iPhone 7 and 7 Plus: Simultaneously hold down the "Power" and "Volume Down" buttons. When the Apple logo appears, let them go.

iPhone 8 and later: First press and release the "Volume Up" button and followed by the "Volume Down" button. Next, press the "Power" button until the white Apple logo shows.

Part 4. Fix iPhone Stuck on "Hello" Screen without Data Damage

Want to cast off this trouble without affecting any iPhone data? Trying out an iPhone system recovery termed Joyoshare UltFix iOS System Recovery can help you achieve this.

Act as a totally secured and laudable program, it offers a lossless solution to iPhone stuck on "Hello" screen issue, iPhone stuck on black screen with spinning wheel and everything of the sort. With broad compatibility, it works well with all iOS device models and Apple TVs. What's more, any compatible devices can be put into/out of recovery mode with no fee by one click.

Key Features of Joyoshare UltFix iOS System Recovery:

Fully compatible with each iOS device and iOS 13

Support all sorts of iOS issues with two repair modes

Allow your iPhone to get into/out of recovery mode for free

Troubleshoot iPhone stuck on "Hello" screen with no data loss

joyoshare ultfix ios system recovery

Step 1: The first step is to download and install Joyoshare UltFix from its official website on your computer, followed by plugging your iPhone to it and tapping on "Start" to go forward after your device is detected;

joyoshare ultfix ios system recovery

Step 2: Secondly, you need to select a mode to repair the iPhone issue. Not to damage data, the standard mode is the best choice for you. After choosing, go to step 3 with the "Next" icon;

choose standard mode to fix

Step 3: At this time, you are requested to pick your iPhone model. Then please follow the indications shown on the screen to set your iPhone into DFU mode or recovery mode. To change mode, just click the link located at the bottom;

put iphone into dfu or recovery mode

Step 4: When your iPhone is in DFU/recovery mode, you have to confirm your iPhone information recognized by the program and touch "Download" to download the matching firmware package. After that, the firmware will be verified automatically;

download the firmware package

Step 5: Once verification is done, easily hit on "Repair" to unzip the firmware package. One moment later, the program is going to get your iPhone out of "Hello" screen trouble.

repair iphone stuck on hello screen

Part 5. Restore iPhone in Recovery Mode with iTunes

iPhone stuck on "Hello" screen still lingers after an attempt of the above? You may give a thought to iTunes. Restoring iPhone in recovery mode with iTunes is able to eliminate many of the bugs resulting in such a situation. However, all data on your iPhone will be permanently erased while settling the matter. Therefore, it is recommended to implement it when you have a backup on iTunes or iCloud. Here's how to do.

restore iphone in recovery mode

Step 1: Use a lighting USB to connect your iPhone to the computer and launch iTunes. On a Mac with macOS Catalina, open "Finder";

Step 2: Manually set your iPhone into recovery mode with the instructions provided by Apple or with Joyoshare UltFix. When an iTunes logo displays on the iPhone screen, that means your iPhone is in recovery mode;

Step 3: Now, you can see a pop-up window on the computer. Simply clicking on "Restore" could accomplish this.

Part 6. Contact Apple

When every method above fails to wrap up the iPhone stuck on "Hello" screen problem, then asking help from Apple is for a suggestion, as this could be due to a hardware fault on your device. You may give them a call and articulately describe the iPhone problem. And then their technicians will give you some proposals. Or, you can directly visit the Apple store as well. Remember to schedule an appointment at the Genius Bar of Apple store prior to going.

apple support


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